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Home » Technology

Foxtel IQ2 – Done!

Submitted by Vicky Lalwani on Tuesday, 24 June 20082 Comments

At first I was a bit sceptical about the Foxtel contractors turning up between their proposed hour of 7am and 12noon. It was 9:45am, and I had decided to call up Foxtel. After waiting for about 5 mins, I got through to a representative who confirmed that the contractor is due to come out today and will call an hour before arriving.
 
My intercom buzzes at 10:30 and it was the contractor (though he didn’t call me and hour before arriving). I wasn’t going to complain – he walked on in and checked my TV and set it all up in about 10 mins.
 
Since he had replaced the smart card with a new one, he had to call Foxtel technical support to make the change. At first I thought he would have his special number to get straight through to a support representative – wrong! He had to wait for 20 mins (a taste of their own medicine) before he could get someone at their technical support end to activate the card.
 
25 mins later, and he started his demo on how to record, pause live TV, schedule a record, and record a series of episodes. All in all, within 40 mins I was up and running with IQ2.
 
Am I pleased? Very much so.
 
Is it worth the money? Very much so.
 
So let me explain why:
 
1) Pause live TV.
You know the times when you are focused on watching something on TV but the other people around you just want to talk or if your mobile phone goes off, well I now do one simple thing – hit the pause button. That pauses live TV broadcast, and the room is silent to finish the conversation. Once you’re ready, hit the play button and you are back onto watching from when you paused.
 
If there are ads in this program that have been recorded in the background while you have it paused, you can simply fast forward through them (eventually you will catch up to live broadcast if you keep forwarding).
 
2) Recording TV
I love watching the F1, but I love sleeping even more. Given the time zone differences, the European F1 races are broadcasted here between 11pm and 2am. I simply hit the record button the scheduler and I can watch it at my own ease on Monday evening after work. And since you can watch the local HD channels through IQ2, I can record it at even better quality. I can keep my recordings for as long as I want, understanding that it takes up hard drive space.
 
3) Planning my TV from work
Foxtel has an online TV guide where you can register online and link your Foxtel account with your online profile. Therefore from work, I can log on and select what I want my IQ2 box at home to record while I am at work or remind me when I am at home.

4) HD channels
While there aren’t many channels on HD yet, all the local channels are available and the same with Discovery, National Geographic, BBC, Foxsports and ESPN. I never had IQ before, so not having to buy a seperate HD box is a bit of a relief.

The above 4 points are worth the extra $20 a month for me.


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  • 2 Comments »

    • CBE said:

      Excellent work VL, I see that your Foxtel experience was a pleasurable one, and I wish you all the very best of luck with finding something worthwhile to watch on over 200 channels of rubbish.

      My fingers are also crossed that you never have the misfortune of having to deal with Foxtels Customer Care Department, an experience that led to the cancellation of my subscripition. You will remember the debacle of 16 phone calls and the delivery of 3 seperate set-top boxes just to get the right one to me back in 2005.

      You will also recall the 3 mornings that I took off of work waiting for the Foxtel Guy to come and fix the box, never showing up in the allocated time that foxtel promised.

      And you will also remember the random billings of $298 and $300 over 2 months that Foxtel debited from my account AFTER I had cancelled my subscription, that they simply could give no reasoning for.

      If nothing goes wrong, Foxtel are brilliant. If it goes bang, foxtel f-f-f**king suck and you can come round and watch TiVo at my place.

      Good luck, and I really do mean that!

    • BD said:

      lol @ CBE

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